At Lizards, every fireplace project is more than just an installation: it's a long-lasting relationship built on trust. Our values guide how we design, advise, and support your projects, from the first visit to commissioning, and well beyond.
1. Safety & Technical Rigor
Safety is at the heart of all our projects.
We select bioethanol, gas, electric, and water vapor fireplaces that meet strict quality and compliance criteria. Before any installation, we conduct a feasibility study and, when necessary, an on-site technical visit to check integration conditions, ventilation, and safety distances.
During each commissioning, we take the time to explain the correct procedures and precautions to adopt for safe and peaceful daily use.
2. Service & Local Support
We believe in the value of a single point of contact who knows you and follows your project from start to finish.
From the initial study to after-sales service, you are supported by the same person, who coordinates communication with architects, decorators, and involved companies.
We remain reachable by phone, email, and at the showroom, and we intervene directly at your home if needed. Our goal: to be available, responsive, and present at every important stage of your project.
3. Design & Lasting Quality
A fireplace is a strong feature of your interior or exterior.
We favor products that combine aesthetics, technology, and reliability, to create hearths that stand the test of time without going out of style. Each model is chosen for its manufacturing quality, ease of use, and ability to integrate harmoniously with your architecture.
We advise you on dimensions, finishes, and placement to find the balance between performance, comfort, and design.
4. Transparency & Long-Term Support
We clearly explain what our service includes: study, technical visit, installation, handover, warranties, and follow-up.
All our products come with a 2-year warranty, and we offer the option to subscribe to a maintenance contract to ensure regular inspection of your installations.
Our commitment doesn't end with installation: we provide diagnostics, maintenance, and repairs so that your fireplace remains a source of pleasure, not worry.
Choosing Lizards means entrusting your project to a team that places safety, service, and quality at the heart of its priorities. We put our expertise at the service of your spaces to create hearths that warm both the eye and the atmosphere, within a controlled and sustainable framework.