{"id":25980906,"date":"2024-03-11T11:03:08","date_gmt":"2024-03-11T10:03:08","guid":{"rendered":"https:\/\/www.lizards.ch\/faq\/"},"modified":"2025-12-26T19:36:50","modified_gmt":"2025-12-26T18:36:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.lizards.ch\/en\/tips-blog\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et_block_column et_pb_css_mix_blend_mode_passthrough et_flex_column_3_5 et_flex_column_3_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h1>FAQ<\/h1>\n<span><span><a href=\"https:\/\/www.lizards.ch\/en\/\">Accueil<\/a><\/span><\/span>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_1 et_pb_column et-last-child et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough et_flex_column_2_5 et_flex_column_2_5_tablet et_flex_column_24_24_phone\"><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_2 et_pb_column et_flex_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\"><\/div>\n\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>At Lizards, we understand that a fireplace project raises many questions: safety, installation, actual heating, daily use, choice between bioethanol, electric, water vapor, or outdoor gas\u2026<br \/>\nThis FAQ compiles answers to our clients&#8217; most frequent questions. If you don&#8217;t find the information you&#8217;re looking for, we are, of course, available to provide personalized advice. <\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_2 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_4 et_pb_column et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>A. Understanding the different types of fireplaces<\/h2>\n<\/div><\/div>\n\n<div class=\"dipi_faq_0 dipi_faq et_pb_bg_layout_light et_pb_module\"><div class=\"dipi-faq-wrapper dipi-faq-toggles loading \" style=\"display: none;\" data-config=\"{&quot;layout&quot;:&quot;toggles&quot;}\">\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/tips-blog\\\/faq\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How to choose between bioethanol, electric\\\/water vapor, and outdoor gas fireplaces?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The choice primarily depends on your space, technical limitations, and your desired level of warmth and ambiance. Bioethanol fireplaces create a real flame and can provide supplemental heating. Electric or water vapor fireplaces are perfect for those primarily seeking visual ambiance, without the need for fuel. Outdoor gas fireplaces are designed for exterior use, allowing you to enjoy a cozy fire on a terrace or in a garden. During a project consultation, we will guide you to the solution best suited to your situation.    <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What types of fireplaces does Lizards offer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Lizards specializes in three main types of designer fireplaces:<br \\\/>\\n\\u2022 Bioethanol fireplaces, offering a real flame, ideal for renovations or apartments. In Switzerland, ventilation is required for calorific values exceeding 2 kW;<br \\\/>\\n\\u2022 Electric and water vapor fireplaces, which create a very realistic decorative flame effect without combustion;<br \\\/>\\n\\u2022 Outdoor gas fireplaces, also known as garden fireplaces, perfect for creating cozy spaces on terraces and in outdoor areas. <\\\/p>\\n\"}}]}<\/script><div class=\"dipi-faq-entry\" data-entry-number=\"0\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>How to choose between bioethanol, electric\/water vapor, and outdoor gas fireplaces?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>The choice primarily depends on your space, technical limitations, and your desired level of warmth and ambiance. Bioethanol fireplaces create a real flame and can provide supplemental heating. Electric or water vapor fireplaces are perfect for those primarily seeking visual ambiance, without the need for fuel. Outdoor gas fireplaces are designed for exterior use, allowing you to enjoy a cozy fire on a terrace or in a garden. During a project consultation, we will guide you to the solution best suited to your situation.    <\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"1\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>What types of fireplaces does Lizards offer?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Lizards specializes in three main types of designer fireplaces:<br \/>\n\u2022 Bioethanol fireplaces, offering a real flame, ideal for renovations or apartments. In Switzerland, ventilation is required for calorific values exceeding 2 kW;<br \/>\n\u2022 Electric and water vapor fireplaces, which create a very realistic decorative flame effect without combustion;<br \/>\n\u2022 Outdoor gas fireplaces, also known as garden fireplaces, perfect for creating cozy spaces on terraces and in outdoor areas. <\/p>\n<\/div>\n                    <\/div>\n\t\t\t<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_3 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_5 et_pb_column et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>B. Bioethanol Fireplaces: Operation, Heat, Fuel<\/h2>\n<\/div><\/div>\n\n<div class=\"dipi_faq_1 dipi_faq et_pb_bg_layout_light et_pb_module\"><div class=\"dipi-faq-wrapper dipi-faq-toggles loading \" style=\"display: none;\" data-config=\"{&quot;layout&quot;:&quot;toggles&quot;}\">\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/tips-blog\\\/faq\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can other fuels be used in these fireplaces?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No. It&#8217;s essential to use only bioethanol specifically designed for bioethanol fireplaces. Automotive &#8216;bioethanol&#8217; sold at gas stations contains gasoline and other additives; it must never be used in a fireplace.  <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Does a bioethanol fireplace really heat a room?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes. On average, a fireplace with a 2-liter burner generates a heat output of about 2.26 to 3.26 kW, which can heat a room of around 30 m\\u00b2, depending on the home&#8217;s insulation and the room&#8217;s layout. <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Does bioethanol have an odor?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>High-quality bioethanol, specifically designed for domestic fireplaces, produces virtually no odor during combustion. A slight smell might be noticeable when refilling or extinguishing, but it remains very minimal with the right fuel. <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How long does bioethanol burn in the fireplace?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>As a guide, about 5 liters of bioethanol burn for 5 to 10 hours. The duration depends on the burner size and flame setting: the more open and intense the flame, the faster the combustion.  <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Is bioethanol eco-friendly?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Bioethanol is made from renewable (plant-based) resources and degrades easily in the environment. When burned in a suitable fireplace, residual emissions are primarily carbon dioxide and water vapor. Like any fuel, its impact also depends on production and how it&#8217;s used; we recommend quality products for home use.  <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What is bioethanol?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Bioethanol is an alcohol produced by the fermentation of sugars derived from agricultural or forestry raw materials. It is biodegradable, miscible in water, and when burned in a suitable fireplace, it primarily releases carbon dioxide and water vapor. <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Where can I buy quality bioethanol for my fireplace?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can get it directly from Lizards: we offer pure, odorless bioethanol, suitable for home fireplaces. You can also find it in some supermarkets or hardware stores, but quality can vary; it&#8217;s important to check that the product is specifically designed for use in bioethanol fireplaces. <\\\/p>\\n\"}}]}<\/script><div class=\"dipi-faq-entry\" data-entry-number=\"0\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Can other fuels be used in these fireplaces?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>No. It&#8217;s essential to use only bioethanol specifically designed for bioethanol fireplaces. Automotive &#8216;bioethanol&#8217; sold at gas stations contains gasoline and other additives; it must never be used in a fireplace.  <\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"1\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Does a bioethanol fireplace really heat a room?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Yes. On average, a fireplace with a 2-liter burner generates a heat output of about 2.26 to 3.26 kW, which can heat a room of around 30 m\u00b2, depending on the home&#8217;s insulation and the room&#8217;s layout. <\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"2\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Does bioethanol have an odor?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>High-quality bioethanol, specifically designed for domestic fireplaces, produces virtually no odor during combustion. A slight smell might be noticeable when refilling or extinguishing, but it remains very minimal with the right fuel. <\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"3\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>How long does bioethanol burn in the fireplace?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>As a guide, about 5 liters of bioethanol burn for 5 to 10 hours. The duration depends on the burner size and flame setting: the more open and intense the flame, the faster the combustion.  <\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"4\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Is bioethanol eco-friendly?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Bioethanol is made from renewable (plant-based) resources and degrades easily in the environment. When burned in a suitable fireplace, residual emissions are primarily carbon dioxide and water vapor. Like any fuel, its impact also depends on production and how it&#8217;s used; we recommend quality products for home use.  <\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"5\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>What is bioethanol?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Bioethanol is an alcohol produced by the fermentation of sugars derived from agricultural or forestry raw materials. It is biodegradable, miscible in water, and when burned in a suitable fireplace, it primarily releases carbon dioxide and water vapor. <\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"6\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Where can I buy quality bioethanol for my fireplace?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>You can get it directly from Lizards: we offer pure, odorless bioethanol, suitable for home fireplaces. You can also find it in some supermarkets or hardware stores, but quality can vary; it&#8217;s important to check that the product is specifically designed for use in bioethanol fireplaces. <\/p>\n<\/div>\n                    <\/div>\n\t\t\t<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_4 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_6 et_pb_column et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>C. Installation &amp; Feasibility<\/h2>\n<\/div><\/div>\n\n<div class=\"dipi_faq_2 dipi_faq et_pb_bg_layout_light et_pb_module\"><div class=\"dipi-faq-wrapper dipi-faq-toggles loading \" style=\"display: none;\" data-config=\"{&quot;layout&quot;:&quot;toggles&quot;}\">\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/tips-blog\\\/faq\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Are bioethanol fireplaces easy to install?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW105331877 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW105331877 BCX0\\\">fireplaces<\\\/span><\\\/span><span class=\\\"TextRun SCXW105331877 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW105331877 BCX0\\\">Mobile \\\/ freestanding<\\\/span><\\\/span><span class=\\\"TextRun SCXW105331877 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW105331877 BCX0\\\"> are immediately operational: they do not require any installation work or connection.<\\\/span><\\\/span><span class=\\\"LineBreakBlob BlobObject DragDrop SCXW105331877 BCX0\\\"><span class=\\\"SCXW105331877 BCX0\\\"> <\\\/span><br class=\\\"SCXW105331877 BCX0\\\"><\\\/span><span class=\\\"TextRun SCXW105331877 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW105331877 BCX0\\\">fireplaces<\\\/span><\\\/span><span class=\\\"TextRun SCXW105331877 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW105331877 BCX0\\\">Built-in<\\\/span><\\\/span><span class=\\\"TextRun SCXW105331877 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW105331877 BCX0\\\"> or those integrated into a surround, however, require a more precise study and professional installation. In this case, <\\\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW105331877 BCX0\\\">Lizards<\\\/span><span class=\\\"NormalTextRun SCXW105331877 BCX0\\\"> handles the commissioning, in compliance with manufacturer recommendations and safety regulations.<\\\/span><\\\/span><span class=\\\"EOP SCXW105331877 BCX0\\\" data-ccp-props=\\\"{}\\\"> <\\\/span><\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Can I use my existing fireplace with a bioethanol burner?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW10058555 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\" xml:lang=\\\"FR-CH\\\"><span class=\\\"NormalTextRun SCXW10058555 BCX0\\\">In some cases, it is possible to install a bioethanol burner in place of logs in an existing fireplace. However, it is important to check the condition of the firebox, safety distances, and ventilation. We recommend consulting us for a feasibility study before any such installation.  <\\\/span><\\\/span><\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Do wall-mounted fireplaces come with mounting screws?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW186596753 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\" xml:lang=\\\"FR-CH\\\"><span class=\\\"NormalTextRun SCXW186596753 BCX0\\\">Yes, wall-mounted models are supplied with the fixing screws and appropriate wall plugs. We are available to advise you on the type of support and the safest installation. <\\\/span><\\\/span><span class=\\\"EOP SCXW186596753 BCX0\\\" data-ccp-props=\\\"{}\\\"> <\\\/span><\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Do you offer a technical visit before a fireplace project?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"NormalTextRun SCXW15495351 BCX0\\\">Yes. For built-in, integrated, or custom<\\\/span><span class=\\\"NormalTextRun SCXW15495351 BCX0\\\">projects, we can perform an on-site technical visit. This allows us to verify project feasibility, space constraints, ventilation, surrounding materials, and discuss the best integration options.<\\\/span><\\\/p>\\n\"}}]}<\/script><div class=\"dipi-faq-entry\" data-entry-number=\"0\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Are bioethanol fireplaces easy to install?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p><span class=\"TextRun SCXW105331877 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW105331877 BCX0\">fireplaces<\/span><\/span><span class=\"TextRun SCXW105331877 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW105331877 BCX0\">Mobile \/ freestanding<\/span><\/span><span class=\"TextRun SCXW105331877 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW105331877 BCX0\"> are immediately operational: they do not require any installation work or connection.<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW105331877 BCX0\"><span class=\"SCXW105331877 BCX0\"> <\/span><br class=\"SCXW105331877 BCX0\"><\/span><span class=\"TextRun SCXW105331877 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW105331877 BCX0\">fireplaces<\/span><\/span><span class=\"TextRun SCXW105331877 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW105331877 BCX0\">Built-in<\/span><\/span><span class=\"TextRun SCXW105331877 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW105331877 BCX0\"> or those integrated into a surround, however, require a more precise study and professional installation. In this case, <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW105331877 BCX0\">Lizards<\/span><span class=\"NormalTextRun SCXW105331877 BCX0\"> handles the commissioning, in compliance with manufacturer recommendations and safety regulations.<\/span><\/span><span class=\"EOP SCXW105331877 BCX0\" data-ccp-props=\"{}\"> <\/span><\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"1\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Can I use my existing fireplace with a bioethanol burner?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p><span class=\"TextRun SCXW10058555 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\" xml:lang=\"FR-CH\"><span class=\"NormalTextRun SCXW10058555 BCX0\">In some cases, it is possible to install a bioethanol burner in place of logs in an existing fireplace. However, it is important to check the condition of the firebox, safety distances, and ventilation. We recommend consulting us for a feasibility study before any such installation.  <\/span><\/span><\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"2\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Do wall-mounted fireplaces come with mounting screws?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p><span class=\"TextRun SCXW186596753 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\" xml:lang=\"FR-CH\"><span class=\"NormalTextRun SCXW186596753 BCX0\">Yes, wall-mounted models are supplied with the fixing screws and appropriate wall plugs. We are available to advise you on the type of support and the safest installation. <\/span><\/span><span class=\"EOP SCXW186596753 BCX0\" data-ccp-props=\"{}\"> <\/span><\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"3\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Do you offer a technical visit before a fireplace project?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p><span class=\"NormalTextRun SCXW15495351 BCX0\">Yes. For built-in, integrated, or custom<\/span><span class=\"NormalTextRun SCXW15495351 BCX0\">projects, we can perform an on-site technical visit. This allows us to verify project feasibility, space constraints, ventilation, surrounding materials, and discuss the best integration options.<\/span><\/p>\n<\/div>\n                    <\/div>\n\t\t\t<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_5 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_7 et_pb_column et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>D. Usage &amp; Comfort (Bioethanol)<\/h2>\n<\/div><\/div>\n\n<div class=\"dipi_faq_3 dipi_faq et_pb_bg_layout_light et_pb_module\"><div class=\"dipi-faq-wrapper dipi-faq-toggles loading \" style=\"display: none;\" data-config=\"{&quot;layout&quot;:&quot;toggles&quot;}\">\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/tips-blog\\\/faq\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can the flame size be adjusted?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW213238521 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\" xml:lang=\\\"FR-CH\\\"><span class=\\\"NormalTextRun SCXW213238521 BCX0\\\">Most of the models we offer allow you to adjust the flame intensity. This enables you to achieve a higher or lower flame and, consequently, to slightly adjust the burn time. <\\\/span><\\\/span><\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Can you turn off the fireplace before all the bioethanol is burned?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW58178080 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\" xml:lang=\\\"FR-CH\\\"><span class=\\\"NormalTextRun SCXW58178080 BCX0\\\">Yes, you can turn off the fireplace before all the fuel is consumed. The burner&#8217;s closing mechanism allows you to stop the flame when you leave the room or the house, to avoid leaving the fire unattended. <\\\/span><\\\/span><\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How to light a bioethanol fireplace?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW36178552 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW36178552 BCX0\\\">For fireplaces<\\\/span><\\\/span><span class=\\\"TextRun SCXW36178552 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW36178552 BCX0\\\">manual<\\\/span><\\\/span><span class=\\\"TextRun SCXW36178552 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW36178552 BCX0\\\">, lighting is done using a fireplace lighter or long matches, once the burner is filled according to the instructions.<\\\/span><\\\/span><span class=\\\"LineBreakBlob BlobObject DragDrop SCXW36178552 BCX0\\\"><span class=\\\"SCXW36178552 BCX0\\\"> <\\\/span><br class=\\\"SCXW36178552 BCX0\\\"><\\\/span><span class=\\\"TextRun SCXW36178552 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW36178552 BCX0\\\">For models<\\\/span><\\\/span><span class=\\\"TextRun SCXW36178552 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW36178552 BCX0\\\">equipped with an electronic system<\\\/span><\\\/span><span class=\\\"TextRun SCXW36178552 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW36178552 BCX0\\\">, lighting is done by pressing the designated button or via the remote control, depending on the model&#8217;s configuration.<\\\/span><\\\/span><\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Is it possible to place decorative pebbles all over the fireplace?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span class=\\\"TextRun SCXW257005787 BCX0\\\" lang=\\\"FR-CH\\\" data-contrast=\\\"auto\\\" xml:lang=\\\"FR-CH\\\"><span class=\\\"NormalTextRun SCXW257005787 BCX0\\\">Yes, decorative pebbles can be placed around the burner, provided the manufacturer&#8217;s instructions are followed: they must not obstruct the burner openings or impede the proper circulation of air and flame.<\\\/span><\\\/span><\\\/p>\\n\"}}]}<\/script><div class=\"dipi-faq-entry\" data-entry-number=\"0\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Can the flame size be adjusted?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p><span class=\"TextRun SCXW213238521 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\" xml:lang=\"FR-CH\"><span class=\"NormalTextRun SCXW213238521 BCX0\">Most of the models we offer allow you to adjust the flame intensity. This enables you to achieve a higher or lower flame and, consequently, to slightly adjust the burn time. <\/span><\/span><\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"1\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Can you turn off the fireplace before all the bioethanol is burned?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p><span class=\"TextRun SCXW58178080 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\" xml:lang=\"FR-CH\"><span class=\"NormalTextRun SCXW58178080 BCX0\">Yes, you can turn off the fireplace before all the fuel is consumed. The burner&#8217;s closing mechanism allows you to stop the flame when you leave the room or the house, to avoid leaving the fire unattended. <\/span><\/span><\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"2\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>How to light a bioethanol fireplace?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p><span class=\"TextRun SCXW36178552 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36178552 BCX0\">For fireplaces<\/span><\/span><span class=\"TextRun SCXW36178552 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36178552 BCX0\">manual<\/span><\/span><span class=\"TextRun SCXW36178552 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36178552 BCX0\">, lighting is done using a fireplace lighter or long matches, once the burner is filled according to the instructions.<\/span><\/span><span class=\"LineBreakBlob BlobObject DragDrop SCXW36178552 BCX0\"><span class=\"SCXW36178552 BCX0\"> <\/span><br class=\"SCXW36178552 BCX0\"><\/span><span class=\"TextRun SCXW36178552 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36178552 BCX0\">For models<\/span><\/span><span class=\"TextRun SCXW36178552 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36178552 BCX0\">equipped with an electronic system<\/span><\/span><span class=\"TextRun SCXW36178552 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36178552 BCX0\">, lighting is done by pressing the designated button or via the remote control, depending on the model&#8217;s configuration.<\/span><\/span><\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"3\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Is it possible to place decorative pebbles all over the fireplace?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p><span class=\"TextRun SCXW257005787 BCX0\" lang=\"FR-CH\" data-contrast=\"auto\" xml:lang=\"FR-CH\"><span class=\"NormalTextRun SCXW257005787 BCX0\">Yes, decorative pebbles can be placed around the burner, provided the manufacturer&#8217;s instructions are followed: they must not obstruct the burner openings or impede the proper circulation of air and flame.<\/span><\/span><\/p>\n<\/div>\n                    <\/div>\n\t\t\t<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_6 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_8 et_pb_column et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>E. Maintenance &amp; Cleaning<\/h2>\n<\/div><\/div>\n\n<div class=\"dipi_faq_4 dipi_faq et_pb_bg_layout_light et_pb_module\"><div class=\"dipi-faq-wrapper dipi-faq-toggles loading \" style=\"display: none;\" data-config=\"{&quot;layout&quot;:&quot;toggles&quot;}\">\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/tips-blog\\\/faq\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How to clean a bioethanol fireplace burner?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Burners are typically made of stainless steel. It&#8217;s recommended to clean them with a soft cloth to prevent scratching, using a pH-neutral cleaning product. Always ensure the burner is cold and empty before cleaning.  <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How to clean the fireplace yourself?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Simply clean it with a soft cloth and a classic, non-abrasive household cleaner. Avoid using products like gasoline, acetone, or white spirit, as these can damage the paint and finishes, as well as certain burner parts. <\\\/p>\\n\"}}]}<\/script><div class=\"dipi-faq-entry\" data-entry-number=\"0\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>How to clean a bioethanol fireplace burner?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Burners are typically made of stainless steel. It&#8217;s recommended to clean them with a soft cloth to prevent scratching, using a pH-neutral cleaning product. Always ensure the burner is cold and empty before cleaning.  <\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"1\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>How to clean the fireplace yourself?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Simply clean it with a soft cloth and a classic, non-abrasive household cleaner. Avoid using products like gasoline, acetone, or white spirit, as these can damage the paint and finishes, as well as certain burner parts. <\/p>\n<\/div>\n                    <\/div>\n\t\t\t<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_7 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_9 et_pb_column et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>F. Electric and Water Vapor Fireplaces<\/h2>\n<\/div><\/div>\n\n<div class=\"dipi_faq_5 dipi_faq et_pb_bg_layout_light et_pb_module\"><div class=\"dipi-faq-wrapper dipi-faq-toggles loading \" style=\"display: none;\" data-config=\"{&quot;layout&quot;:&quot;toggles&quot;}\">\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/tips-blog\\\/faq\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Are these fireplaces safe for children and pets?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Electric and water vapor fireplaces are particularly well-suited for family homes, as the flame isn&#8217;t &#8216;real&#8217; and the surfaces are generally less hot than with a combustion fireplace. However, we always recommend some safety precautions depending on the chosen model. <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Do electric or water vapor fireplaces provide heat?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>All our electric fireplaces come with a built-in supplemental heater, while water vapor fireplaces offer a very realistic flame effect but no heating function.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Do electric\\\/water vapor fireplaces require a flue or extensive installation work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No. These fireplaces do not require a flue as there is no combustion. They simply need an electrical power supply and, for certain water vapor models, a water tank or direct water connection. However, aesthetic integration (such as a surround, niche, or custom furniture) may require installation work, which we would be happy to discuss with you.   <\\\/p>\\n\"}}]}<\/script><div class=\"dipi-faq-entry\" data-entry-number=\"0\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Are these fireplaces safe for children and pets?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Electric and water vapor fireplaces are particularly well-suited for family homes, as the flame isn&#8217;t &#8216;real&#8217; and the surfaces are generally less hot than with a combustion fireplace. However, we always recommend some safety precautions depending on the chosen model. <\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"1\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Do electric or water vapor fireplaces provide heat?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>All our electric fireplaces come with a built-in supplemental heater, while water vapor fireplaces offer a very realistic flame effect but no heating function.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"2\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Do electric\/water vapor fireplaces require a flue or extensive installation work?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>No. These fireplaces do not require a flue as there is no combustion. They simply need an electrical power supply and, for certain water vapor models, a water tank or direct water connection. However, aesthetic integration (such as a surround, niche, or custom furniture) may require installation work, which we would be happy to discuss with you.   <\/p>\n<\/div>\n                    <\/div>\n\t\t\t<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_8 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_10 et_pb_column et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>G. Garden Fireplaces \/ Outdoor Gas Fireplaces<\/h2>\n<\/div><\/div>\n\n<div class=\"dipi_faq_6 dipi_faq et_pb_bg_layout_light et_pb_module\"><div class=\"dipi-faq-wrapper dipi-faq-toggles loading \" style=\"display: none;\" data-config=\"{&quot;layout&quot;:&quot;toggles&quot;}\">\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/tips-blog\\\/faq\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Can these fire pits stay outdoors all year round?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Gas garden fire pits are designed for outdoor use. However, we recommend using protective covers and taking certain precautions (shelter, regular cleaning) to preserve their appearance and durability. Instructions vary by model.  <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Do you need a specific connection for a gas garden fireplace?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Depending on the model, your garden fireplace operates with a gas cylinder or a fixed connection. We assist you with each model to ensure a safe and suitable installation for your space. For fixed installations, a preliminary study is recommended for complete peace of mind.  <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Do you use the term \\u201cgarden fireplace\\u201d or \\u201coutdoor fireplace\\u201d?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>On our site, we favor the term \\u201cgarden fireplace,\\u201d as it&#8217;s the most understandable and most searched for by the majority of users. We may occasionally use the term \\u201coutdoor\\u201d in some descriptions, but the main category will remain \\u201cgarden fireplaces\\u201d or \\u201coutdoor gas fireplaces.\\u201d <\\\/p>\\n\"}}]}<\/script><div class=\"dipi-faq-entry\" data-entry-number=\"0\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Can these fire pits stay outdoors all year round?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Gas garden fire pits are designed for outdoor use. However, we recommend using protective covers and taking certain precautions (shelter, regular cleaning) to preserve their appearance and durability. Instructions vary by model.  <\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"1\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Do you need a specific connection for a gas garden fireplace?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Depending on the model, your garden fireplace operates with a gas cylinder or a fixed connection. We assist you with each model to ensure a safe and suitable installation for your space. For fixed installations, a preliminary study is recommended for complete peace of mind.  <\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"2\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Do you use the term \u201cgarden fireplace\u201d or \u201coutdoor fireplace\u201d?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>On our site, we favor the term \u201cgarden fireplace,\u201d as it&#8217;s the most understandable and most searched for by the majority of users. We may occasionally use the term \u201coutdoor\u201d in some descriptions, but the main category will remain \u201cgarden fireplaces\u201d or \u201coutdoor gas fireplaces.\u201d <\/p>\n<\/div>\n                    <\/div>\n\t\t\t<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_9 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_11 et_pb_column et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>H. Prices, Quotes &amp; Lizards Services<\/h2>\n<\/div><\/div>\n\n<div class=\"dipi_faq_7 dipi_faq et_pb_bg_layout_light et_pb_module\"><div class=\"dipi-faq-wrapper dipi-faq-toggles loading \" style=\"display: none;\" data-config=\"{&quot;layout&quot;:&quot;toggles&quot;}\">\n\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/tips-blog\\\/faq\\\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Do you install all the fireplaces you sell?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, we can install built-in, integrated, or technical fireplaces, either directly or through qualified partners. For mobile or certain electric fireplaces, no extensive installation is needed, but we&#8217;re here to advise you on their placement. <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"Do you offer a maintenance contract?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, Lizards offers the option to subscribe to a maintenance contract for regular monitoring of your installations. This contract allows for periodic checks, ensures appropriate maintenance, and provides priority support when needed. <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How can I get a quote for my fireplace project?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can contact us via the contact form, by phone, by email, or by scheduling an appointment at the showroom. Ideally, prepare some information about your space (photos, dimensions, type of dwelling) so we can quickly guide you to the most relevant solutions and provide an initial estimate.<\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"How long is the warranty on your products?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>All our products come with a 2-year warranty, as detailed in our general terms and conditions. This warranty covers manufacturing defects and certain malfunctions. Please feel free to contact us for more details. <\\\/p>\\n\"}},{\"@type\":\"Question\",\"name\":\"What does the price of a fireplace from Lizards include?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The price is not limited to the product itself. Depending on the project, it may include: <\\\/p>\\n<ul>\\n<li>the feasibility study,<\\\/li>\\n<li>the on-site technical visit,<\\\/li>\\n<li>coordination with your tradespeople,<\\\/li>\\n<li>professional installation,<\\\/li>\\n<li>commissioning and user training,<\\\/li>\\n<li>after-sales service.<br \\\/>\\nEach quote clearly specifies what is included.<\\\/li>\\n<\\\/ul>\\n\"}},{\"@type\":\"Question\",\"name\":\"Why aren't prices displayed directly online for some products?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Some models are highly configurable (dimensions, finishes, custom integration), and their price depends on many technical parameters. When the cost varies significantly from one project to another, we prefer to provide a personalized quote after assessing your specific needs. To give you an idea, we indicate price ranges or &#8216;starting from&#8217; prices whenever possible.  <\\\/p>\\n\"}}]}<\/script><div class=\"dipi-faq-entry\" data-entry-number=\"0\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Do you install all the fireplaces you sell?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Yes, we can install built-in, integrated, or technical fireplaces, either directly or through qualified partners. For mobile or certain electric fireplaces, no extensive installation is needed, but we&#8217;re here to advise you on their placement. <\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"1\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Do you offer a maintenance contract?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Yes, Lizards offers the option to subscribe to a maintenance contract for regular monitoring of your installations. This contract allows for periodic checks, ensures appropriate maintenance, and provides priority support when needed. <\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"2\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>How can I get a quote for my fireplace project?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>You can contact us via the contact form, by phone, by email, or by scheduling an appointment at the showroom. Ideally, prepare some information about your space (photos, dimensions, type of dwelling) so we can quickly guide you to the most relevant solutions and provide an initial estimate.<\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"3\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>How long is the warranty on your products?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>All our products come with a 2-year warranty, as detailed in our general terms and conditions. This warranty covers manufacturing defects and certain malfunctions. Please feel free to contact us for more details. <\/p>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"4\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>What does the price of a fireplace from Lizards include?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>The price is not limited to the product itself. Depending on the project, it may include: <\/p>\n<ul>\n<li>the feasibility study,<\/li>\n<li>the on-site technical visit,<\/li>\n<li>coordination with your tradespeople,<\/li>\n<li>professional installation,<\/li>\n<li>commissioning and user training,<\/li>\n<li>after-sales service.<br \/>\nEach quote clearly specifies what is included.<\/li>\n<\/ul>\n<\/div>\n                    <\/div><div class=\"dipi-faq-entry\" data-entry-number=\"5\">\n                        <div class=\"dipi-faq-title\"><i class=\"dipi-faq-icon-open\">!<\/i><i class=\"dipi-faq-icon-closed\">$<\/i><span>Why aren&#8217;t prices displayed directly online for some products?<\/span><\/div>\n                        <div class=\"dipi-faq-content\"><p>Some models are highly configurable (dimensions, finishes, custom integration), and their price depends on many technical parameters. When the cost varies significantly from one project to another, we prefer to provide a personalized quote after assessing your specific needs. To give you an idea, we indicate price ranges or &#8216;starting from&#8217; prices whenever possible.  <\/p>\n<\/div>\n                    <\/div>\n\t\t\t<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":25980904,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"dipi_cpt_category":[],"class_list":["post-25980906","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Lizards<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lizards.ch\/en\/tips-blog\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Lizards\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.lizards.ch\/en\/tips-blog\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Lizards\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-26T18:36:50+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/tips-blog\\\/faq\\\/\",\"url\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/tips-blog\\\/faq\\\/\",\"name\":\"FAQ - Lizards\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/#website\"},\"datePublished\":\"2024-03-11T10:03:08+00:00\",\"dateModified\":\"2025-12-26T18:36:50+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/tips-blog\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.lizards.ch\\\/en\\\/tips-blog\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/tips-blog\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Tips and FAQ\",\"item\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/tips-blog\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/\",\"name\":\"Lizards\",\"description\":\"Sp\u00e9cialiste des chemin\u00e9s\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.lizards.ch\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Lizards","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.lizards.ch\/en\/tips-blog\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - Lizards","og_url":"https:\/\/www.lizards.ch\/en\/tips-blog\/faq\/","og_site_name":"Lizards","article_modified_time":"2025-12-26T18:36:50+00:00","twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.lizards.ch\/en\/tips-blog\/faq\/","url":"https:\/\/www.lizards.ch\/en\/tips-blog\/faq\/","name":"FAQ - Lizards","isPartOf":{"@id":"https:\/\/www.lizards.ch\/en\/#website"},"datePublished":"2024-03-11T10:03:08+00:00","dateModified":"2025-12-26T18:36:50+00:00","breadcrumb":{"@id":"https:\/\/www.lizards.ch\/en\/tips-blog\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.lizards.ch\/en\/tips-blog\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.lizards.ch\/en\/tips-blog\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.lizards.ch\/en\/"},{"@type":"ListItem","position":2,"name":"Tips and FAQ","item":"https:\/\/www.lizards.ch\/en\/tips-blog\/"},{"@type":"ListItem","position":3,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/www.lizards.ch\/en\/#website","url":"https:\/\/www.lizards.ch\/en\/","name":"Lizards","description":"Sp\u00e9cialiste des chemin\u00e9s","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.lizards.ch\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.lizards.ch\/en\/wp-json\/wp\/v2\/pages\/25980906","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lizards.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lizards.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lizards.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lizards.ch\/en\/wp-json\/wp\/v2\/comments?post=25980906"}],"version-history":[{"count":11,"href":"https:\/\/www.lizards.ch\/en\/wp-json\/wp\/v2\/pages\/25980906\/revisions"}],"predecessor-version":[{"id":26043821,"href":"https:\/\/www.lizards.ch\/en\/wp-json\/wp\/v2\/pages\/25980906\/revisions\/26043821"}],"up":[{"embeddable":true,"href":"https:\/\/www.lizards.ch\/en\/wp-json\/wp\/v2\/pages\/25980904"}],"wp:attachment":[{"href":"https:\/\/www.lizards.ch\/en\/wp-json\/wp\/v2\/media?parent=25980906"}],"wp:term":[{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/www.lizards.ch\/en\/wp-json\/wp\/v2\/dipi_cpt_category?post=25980906"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}